Shipping

Free Shipping

We ship all orders at the method of our discretion (unless specifically requested at checkout). Free shipping does not have a guaranteed arrival date.  If a buyer places two separate orders with the same shipping address, we will combine the two orders and ship them in one single box (if applicable). 

Buyer is responsible for all costs associated with returning items to The Polished Jar.

On international free shipping if the order is returned, unclaimed or refused at customs, buyer will pay all shipping charges. 

 

Shipping

We base our shipping amounts off of weight/size and location (we ship from Southern California). Items are shipped within 3-5 business days of placing your order (or 1 to 3 weeks during peak sales). Please allow up to 1-3 weeks for arrival of your package for economy, free shipping or flat rate methods. Please note that express methods of shipping still require order processing times of 3-5 business days. If your delivery is urgent, please contact us here to let us know. Please note expedited shipping only operates Monday-Friday and excludes public holidays.

 

Broken/Damaged Bottles or Lost/Stolen Mail

An optional shipping guarantee is provided at an additional cost at checkout. By not purchasing the shipping guarantee, The Polished Jar is not liable for lost, damaged, stolen items or broken bottles. 

 

International Shipping

We are happy to ship internationally to most countries. International shipping takes approximately 2-8 weeks. Buyers are responsible for any VAT/customs fees.